1. general

PolarSun.lk (“we”, “our”, “us”) operates this online store to provide sunglasses and related products.
By using this website, you confirm that you are at least 18 years old or have permission from a parent/guardian.

2. products & availability

• All products listed on our website are subject to availability.
• We try our best to display colors and product details accurately, but slight variations may occur.
• We reserve the right to discontinue any product at any time.

3. pricing

• All prices are listed in Sri Lankan Rupees (LKR).
• Prices may change at any time without notice.
• Once an order is placed, the price at checkout will be honored.

4. orders

• When you place an order, you will receive an order confirmation email.
• We may cancel or refuse orders if we suspect fraud, incorrect info, or stock issues.
• You are responsible for providing accurate shipping and contact information.

5. payments

• Payments are handled securely through Shopify’s supported payment gateways.
• We do not store any credit/debit card details.

6. shipping & delivery

• Delivery time may vary depending on location and courier services.
• Shipping delays caused by weather, courier issues, or external factors are not our responsibility.
• You are responsible for entering the correct delivery address.

(If you want, I can write a full Shipping Policy page separately.)

7. returns & exchanges

• We accept returns/exchanges only under our official Refund Policy.
• Items must be unused, in their original packaging, and returned within the allowed time period.

(If needed, I can create your Refund Policy too.)

8. warranty

• Products come with manufacturer or store warranty only if specifically mentioned.
• Damage caused by misuse, accidents, or improper handling is not covered.

9. intellectual property

• All images, designs, text, logos, and content on PolarSun.lk are our property.
• You may not copy, reproduce, or distribute any content without our permission.

10. limitation of liability 

We are not responsible for:

• Delays in shipping
• Third-party service failures
• Losses caused by incorrect product use
• Any indirect, incidental, or consequential damages

You use our products and website at your own risk.

11. third-party links

Our website may include links to external websites. We are not responsible for their content, policies, or practices.

12. changes to terms

We may update these Terms & Conditions at any time. Updates will be posted on this page.

13. contact information

For any questions regarding these Terms:

Phone:
  +94 11 757 5100
  +94 74 306 6692

Email:
  info@polarsun.lk