Privacy policy

PolarSun.lk (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

Title

Last updated: December 2025

1. Information We Collect

2. How We Use Your Information

3. Sharing Your Information

4. Cookies

5. Data Security

6. Your Rights

7. Third-Party Links

8. Contact Us

9. Changes to This Policy

1. information we collect

a. Personal Information

When you place an order or contact us, we may collect:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Billing address

b. Payment Information

 

Payments are processed securely through Shopify’s payment gateways.
We do not store your card details on our servers.

 

c. Automatically Collected Data

 

When you browse our website, we may collect:

  • IP address
  • Device information
  • Browser type
  • Pages you visit
  • Cookies and similar tracking technologies

 

2. how we use your information

We may use your information to:

  • Process and deliver your orders
  • Contact you regarding your purchase
  • Improve our website and customer experience
  • Send promotions or updates (only if you opt in)
  • Prevent fraud or illegal activities

3. sharing your information

We may share your data with:

  • Delivery partners (for shipping your order)
  • Payment processors (for secure payments)
  • Shopify (our ecommerce platform)

We do not sell or rent your personal information to third parties.

4. cookies

Our website uses cookies to improve your browsing experience.
You can disable cookies in your browser settings, but some features may not work properly.

5. data security

We take reasonable technical and organizational measures to protect your data from loss, misuse, or unauthorized access.

6. your rights

You can request to:

  • Access your personal information
  • Update or correct your details
  • Delete your data (unless required for legal purposes)
  • Opt out of marketing emails

Contact us anytime for these requests.

7. third-party links

Our website may have links to other websites. We are not responsible for the privacy practices of those third-party sites.

8. contact us

If you have any questions about this Privacy Policy or need help with your personal information, please contact us:

 

Phone:
   +94 11 757 5100
    +94 74 306 6692

Email:
   info@polarsun.lk 

9. changes to this policy

We may update this Privacy Policy occasionally. Please review it regularly for any changes.